
The U.S. Department of Justice filed an antitrust lawsuit against VISA and
MasterCard this month alleging that the card associations have engaged in
anti-competitive practices by cooperating with each other rather than
competing with each other. The DOJ says one of the practices, "duality",
has suppressed the development of new products and services, including
smart cards and Internet transaction protocols. Duality enables banks to
issue both VISA and MasterCard and to participate in the development and
marketing of both the VISA and MasterCard brand. The DOJ also claims that
VISA and MasterCard's bylaws, prohibiting members from issuing American
Express and Discover card products, have stifled competition. It appears
the DOJ may face an uphill battle in court as VISA and MasterCard have
vowed to defend its practices vigorously. American Express and Discover
praised the DOJ action. AmEx says VISA and MasterCard have betrayed
millions of American consumers and abused the trust of thousands of banks
that relied on them. Robert McKinley, president of CardWeb, warns that the
entire market could unravel if the DOJ prevails, and given the
technological advances and huge mergers in the banking industry, powerful
banks might be tempted to bow out of the VISA and MasterCard networks,
changing the entire landscape.
Last month's Fed move to cut interest rates, for the first time in two and
one-half years, will impact credit card rates just ahead of the holiday
shopping season. Of the nation's $438 billion bank credit card
outstandings, nearly $300 billion is tied directly to the prime rate. With
a 50 basis point drop American consumers will save about $1.5
billion in interest charges over the next twelve months. The rate cut will
most likely spill over into other indices and eventually affect a total of
about $375 billion in credit card outstandings. More than 85% of the
industry uses variable interest rates. The rate cut is also good news for
consumers as it came just ahead of the start of the fourth quarter. About
half the industry adjusts rates quarterly while the other half adjust
monthly. Many American cardholders will see an interest rate reduction with
their October
statements. The average American household with $5300 in bank credit card
debt will save about $2 per month if the prime drops by 50 basis points
this week.
Chase Manhattan is launching the first VISA and MasterCard credit card
designed to help users make sense of the fine print: The Chase LensCard.
The LensCard has a built-in magnifying lens to make small print easier to
read. The Chase LensCard provides a simple and practical solution to such
inconveniences as reading the small print on restaurant receipts and bills,
in telephone books and directories or anytime you forget your glasses. The
LensCard, which is available exclusively through Chase, offers quality
resolution and magnifies print three and a half times its existing size.
The magnifying lens is in the center of the left side of the credit card
and measures 1-1/8 by 3/8 of an inch in size, so it's unobtrusive and doesn't interfere with the
cards operation. For more information call 800-203-1851. Current Chase
cardholders should call 800-323-6296 to find out how they can convert their
current Chase credit card to a Chase LensCard.
Capital One and World Championship Wrestling joined up last month to
unveil the 'WCW/Capital One MasterCard' credit cards to 32 million
professional wrestling fans across the country. The new MasterCard offers
12 different card designs featuring images, ranging from pictures of the
organization's most famous faces to the WCW or "New World Order" logos.
Cardholders receive benefits ranging from discounts on all WCW catalogue
merchandise ordered by telephone, a quarterly newsletter and automatic
entry into a sweepstakes for a trip to a WCW pay-per-view event. For more
information call (800) WCW-CARD.
Introductory rates for credit card offers are running significantly lower
than last fall. According to CardWeb's CardWatch service, teaser rates of
2.9%, 3.9%
and 4.9% are emerging as this year's most common pricing compared to the
5.9% and 6.9% intro rates for 1997. This month, Travelers Bank USA
unleashed its new 'Quicken Platinum VISA' with no-annual-fee and 0% APR for
the first six months. The 0% intro rate applies to new purchases only. A
5.9% intro rate applies to balance transfers and cash advances. The
on-going APR is prime +7.9%. The 'Quicken Platinum VISA' offers cardholders
the ability to download card activity via dial-up connection or Internet
access. The personal financial software also categorizes transactions.
Travelers is also offering 'Quicken Platinum VISA' cardholders an optional
'TravelersMiles' rewards program for $39 per year.
Atlanta-based Nationwide Credit, Inc., a debt collection firm, has agreed
to pay a $1 million civil penalty as part of a settlement with the FTC to
resolve allegations that the company violated the FDCPA. The $1 million
civil penalty is the largest ever in a debt collection case. According to
the FTC, Nationwide's debt collectors harassed consumers, made false and
misleading representations, failed to send required validation notices,
failed to verify debts when requested to do so by consumers, and made
impermissible third party contacts regarding consumers' debts. Nationwide
settled with the FTC in 1992 for many of the same allegations and paid a
$100,000 fine. The settlement also requires Nationwide to implement a
comprehensive training program for all of its present and future employees
with responsibility for debt collection. In addition, the owners of
Nationwide have developed, and will maintain, a comprehensive 'Consumer
Resolution Center' (CRC) that will document in writing all complaints and
resolutions, and whose address and toll-free number will be on every letter
sent to consumers.
Chase Manhattan Bank and Toys"R"Us have enhanced the rebate structure of
the Toys"R"Us Visa Card from Chase, making the card even more rewarding.
Beginning in this month, cardholders of the Toys"R"Us Visa Card from Chase
will earn a 4% rebate, up from 3%, each time the card is used for purchases
at Toys"R"Us, Kids"R"Us, and Babies"R"Us. Cardmembers will continue to earn
a 1% rebate on all other purchases everywhere Visa is accepted. As an added
benefit, cardmembers will now have the flexibility to choose when and how
to use the rebates. For every $10 earned in rebates, cardmembers will
receive a Geoffrey Reward coupon. To apply for the card, customers call
1-800-207-VISA.
American Express rolled out a new, no-fee credit card targeted to college
students this month. The 'American Express Credit Card for College
Students' offers access to 'The Credit Information Service' via
800-582-5823 or American Express' Website; 'Continental Travel Vouchers'
allow student cardholders and a friend to fly for as little as $159
round-trip up to four times a year on Continental Airlines; two hours of
free long-distance calls with the 'Connections' calling card; payment
flexibility with an interest rate of Prime +0% on single purchases over
$200 for 90 days, and an APR of Prime +7.9% on other outstanding balances;
plus 'Purchase Protection' and 'Buyers Assurance'. Student cardholders may
also enroll in the 'Membership Rewards' program for an additional $25 per
year.
American Express also announced this month it is adding the 'Return
Protection Plan(+)', a benefit that refunds consumer cardholders for items
purchased with a
Platinum Card, a Gold Card, or an Optima Platinum Card within 90 days from
the date of purchase if the store won't accept returns. American Express
will refund the cardholder's account for the full purchase price, up to
$300 per item, up to $1,000 per year. AmEx also offers 'Best Value', a
benefit that assures Gold and Platinum cardholders that they'll pay the
lowest available price on purchases made entirely on the card. If they see
a covered item advertised in print for less, within 60 days of the purchase
date, American Express will refund the difference to their account, up to
$250 per item, $1,000 per year. For more information on Return Protection
call 800-297-8019.
The Pro Football Hall of Fame and Visa U.S.A. are continuing their
national fan search for the inaugural "Visa Hall of Fans" exhibit at the
Pro Football Hall of Fame in Canton, Ohio. As part of the new exhibit, for
the first time, avid NFL fans will be honored in the hallowed halls of
professional football. Grand prize winners representing each NFL football
team will be announced in December 1998 and honored at the "Visa Hall of
Fans" grand opening in January 1999. Each winning fan will receive a
two-day, two-night trip for two to Canton, Ohio, to be honored in pro
football's ultimate shrine. Contest entrants are asked to provide a
photograph of themselves and a
50- word essay explaining "Why I Should Represent My Team's Fans at the Pro
Football Hall of Fame." Fans should log on to http://www.visa.com or call
1-800-VISA-511 prior to entering for complete rules, including entry
requirements and judging criteria. Entries then must be sent by mail to:
"Visa Hall of Fans" at the Pro Football Hall of Fame Contest, P.O. Box
4632, Blair, NE, 68009-4632. Entries must be postmarked by 10/23/98 and
received by 10/30/98.
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