Response rates to direct mail credit card offers slipped to a new low
last year as the volume of solicitations climbed to a new high. For
2005, Americans received 6.06 billion credit offers in the mail as the
response rate hit 0.3%. The percentage of U.S. households receiving an
offer each month increased above the 71% reported for 2004. According to
Synovate's "Mail Monitor," household penetration peaked at 79% in 2001
when issuers extended their offerings to less credit-worthy or sub-prime
households. The research firm says the high level of clutter has caused
response rates to drop to the all-time low from 0.4% in 2004.
CARD MAIL HISTORICAL
YEAR OFFERS RESPONSE
1998: 3.44b 1.2%
1999: 2.54b 1.0%
2000: 3.54b 0.6%
2001: 5.01b 0.6%
2002: 4.89b 0.5%
2003: 4.29b 0.6%
2004: 5.23b 0.4%
2005: 6.06b 0.3%
Source: Synovate's Mail Monitor
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