Whom do you trust? A new survey reveals that online users overwhelmingly
support government intervention to set standards for how companies may use
personal information gathered through the Internet and WWW. According to the
survey, conduced by San Francisco-based Odyssey,
47% of online household heads strongly agree that the government should
regulate the use of personal information gathered online, and another 35%
agree
at least somewhat with the concept. Furthermore, 59% strongly distrust
companies' ability or intention to keep personal information confidential,
regardless of the policies the companies have in place.
Odyssey's research has found that concerns about privacy and security on
the Internet and World Wide Web are pervasive among online users. Fifty-eight
percent of online consumers strongly express fear about their personal
information being stored on computers all over the country. Similarly, 41%
strongly feel that those who believe websites are secure are just kidding
themselves.
Odyssey's earlier study this year revealed that, despite overwhelming
satisfaction with the online shopping experience, 55% of online purchasers
continue to harbor serious concerns about giving their credit card number out
online.
The Federal Trade Commission is currently discussing the online gathering of
personal information. For more information visit
www.ftc.gov.