Under The Gun (5/20/99)
FULL STORY:
Providian Financial Corp., formerly known as First Deposit, is under
investigation for alleged fraud by the San Francisco district attorneys
office. The king of subprime VISA cards may be subject to criminal charges
if prosecutors firm up the evidence. According to Wednesday's San Francisco
Chronicle, the Oakland Better Business Bureau alone received about 850
letters from irate Providian customers. Prosecutors allege that Providian
distributed deceptive credit card solicitations, failed to fully disclose
terms of its credit card offers, and failed to properly post payments to
accounts for existing cardholders. Some of the complaints center on
Providian's perceived requirement that cardholders buy so-called "credit
protection'' for $12.95 per month. Providian's "credit protection" plan,
unlike most plans, only provides cardholders with a "freeze" on finance
charges and fees if the cardholder becomes disabled or loses a job.
Providian/First Deposit has a long record of alleged unfair business
practices. The firm is largely credited with the passage of legislation for
the so-called "Schumer Disclosure Box" for credit card issuers by Congress.
In the late 80's, Providian/First Deposit solicited consumers nationally
for a no-annual-fee 'VISA Gold' card with an undisclosed no-grace-period.
In more recent years the firm is notorious for requiring
cardholders to take a cash advance to activate a new account and assessing
exorbitant fees/interest for cash advances or foreign transactions.
For more information visit www.sfchronicle.