Not Best Cardholders (7/29/99)
FULL STORY:
Consumers who signup for credit cards on the Internet are not ideal
cardholders says J.D. Power. A forthcoming study by J.D. Power and Associates concludes
that consumers who apply for a credit card through the Internet carry higher
balances but are more likely to miss payments. The '1999 Comprehensive Credit
Cardholder Market Study', to be released Aug. 3, says Internet-generated
accounts carry balances that are 77% higher than the average. The market study
also reveals that Internet cardholders are twice as likely to miss scheduled
payments three or more times a year than other cardholders. Power also found
that 33% of Internet card applicants are in search of low intro interest rates
or because the want or need another card. The study of 10,400 credit
cardholders recommends that Internet-generated accounts be managed closely
even though acquisition costs are much lower than direct mail-generated accounts.