UK - Smart Cards Too Slow (4/22/99)
FULL STORY:
Barclaycard told the London Financial Times yesterday it will save more
than US$50 million annually as the result of its ongoing migration to smart
cards. The savings will largely be produced by reducing losses from
counterfeit cards used outside the UK. The UK's largest card issuer has
already converted 500,000 of its 17 million cardholders to smart cards and
upgraded more than 400 of its ATMs. Barclaycard says it has plans to
convert another 2.5 million cardholders to smart cards by year's end. The
issuer will also upgrade another 700 ATMs to accept smart cards and replace
more than 20,000 Barclaycard-owned terminals in small businesses this year.
The Times says the biggest consumer complaint so far has been the extra
processing time required at the point-of-sale.